Support intake
Send the details that make a fix possible.
For Tachyon products, include the product name, version, website or app environment, screenshots or links, and the smallest set of steps that reproduces the issue. Beta and concept tools may have limited support while they are still being shaped.
Support request
Best for install questions, usage questions, access questions, and workflow help.
Bug report
Best for behavior that is broken, confusing, missing expected output, or hard to reproduce.
Feature request
Best for workflow gaps, integrations, reporting needs, export formats, or repeated manual steps.